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  • Express Delivery
  • NGK / NTK
    • NGK Spark Plugs
    • NGK Iridium & Platinum Spark Plugs
    • NGK Ignition Coils
    • NGK Glow Plugs
    • NGK Engine Sensors
    • NGK Oxygen Sensors
    • NGK Exhaust Gas Temp Sensors
    • Product Info
      • NGK Spark Plugs
      • NGK Ignition Coils
      • NGK Ignition Leads
      • NGK Glow Plugs
      • NGK Oxygen Sensors
  • Bosch
    • Bosch Spark Plugs
    • Bosch Ignition Coils
    • Bosch Ignition Leads
    • Bosch Sensors
  • Goss
    • Goss Cam & Crank Sensors
    • Goss Coolant Temp Switches
    • Goss Distributors
    • Goss DPF Sensors
    • Goss EGR Coolers
    • Goss Exhaust Gas Temp Sensors
    • Goss EGR Vacuum Valves
    • Goss EGR Valves
    • Goss Fuel Pumps
    • Goss Idle Speed Controllers
    • Goss Ignition Coils
    • Goss Ignition Modules
    • Goss MAP Sensors
    • Goss Oil Level Sensors
    • Goss Oil Pressure Switches
    • Goss Oxygen Sensors
    • Goss Turbo Actuators
    • Goss Turbo Control Modules
    • Goss Suction Control Valves
    • Goss VVT Solenoids
  • Tri Power
    • Tri Power Spark Plugs
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Warranty / Returns

Fitment & Compatibility

Whilst we try to provide all relevant information on all products, it is the responsibility of the customer to ensure parts are compatible before installation. We can help with product listings and compatibility, please contact us!

 

Warranty - We've got you covered. All products purchased from Spark Plugs Direct come with a Full Manufacturers Warranty.

**Important Warranty Information**

Warranty will only apply where the product used is listed as compatible for the vehicle by the manufacturer.

Spark Plugs Direct will not warrant goods as a result of any of the following;

  • Mis-Diagnosis of the vehicle
  • Incorrect installation or poor workmanship
  • Fault(s) caused by another defect with the vehicle.
  • Parts fitted to a vehicle not listed as compatible.

Any claims are subject to in-house testing by Spark Plugs Direct or the Manufacturer.

To process a claim, we will require your vehicle details (VIN or Rego) and a mechanics report detailing the problem.

 

Returns - It happens! We understand.

Spark Plugs Direct's return policy includes (but is not limited to) the following;

  • All goods for return are to be authorised by Spark Plugs Direct before sending.
  • All return postage is to be paid for in full by the buyer unless approved by Spark Plugs Direct.
  • Spark Plugs Direct does not accept any returns made after 30 days from order date.
  • Any refund requests due to "change of mind" or "items not required" are subject to a 6% handling fee. 
  • Parts that have been fitted will not be refunded. All parts come with a replacement warranty.
  • All returns are to be un-used and in a re-saleable condition with all original packaging. Failure to return items with original or incomplete packaging / contents may be rejected or subject to a re-stocking fee.

For any other information regarding returns, contact us at hello@sparkplugsdirect.com.au or use the form below.

 

Australian Law States that;

As an Australian consumer, you have a legal right to return goods purchased from a business and to obtain a repair, replacement or refund if the goods;

  • Are faulty or develop a fault within a reasonable amount of time after purchase,
  • Are not fit for purpose (ie. they don't do what the seller said they would do),
  • Don't match the sellers description or sample,
  • Are of unacceptable quality, or
  • Fail to meet other mandatory consumer guarantees under the Australian Consumer Law.

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SPARK PLUGS DIRECT - EASY AS!

Spark Plugs Direct stock products from the worlds best suppliers. With our Best Price Guarantee and Awesome delivery options, we've got you covered. Buy with confidence with our no fuss returns, Genuine Products and Full Manufacturers Warranty on all orders.

Pay your way! Shop with Afterpay, Zip, POLi, Paypal or all Major Credit Cards @ Spark Plugs Direct.

ABN 74 007 017 969 (SACL Wholesale P/L)

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